Privacy Policy

xbjie- your personal
Complete Data Protection

Your privacy is our highest priority. Learn transparently how your data is collected, used, and protected on the xbjie platform.

SSL encryption Data Secured No Third-Party Sale GDPR compliant
Last Updated: January 2026

This privacy policy may be modified from time to time. For significant changes, we will notify users in advance. You are advised to review this page regularly.

Introduction to Privacy Policy

As one of Bangladesh's most trusted online gaming and betting platforms, xbjie is fully committed to protecting the confidentiality of user personal information. This privacy policy will explain what information we collect, why we collect it, and how that information is used.

By registering or using the xbjie platform, you are considered to have agreed to this privacy policy. Therefore, please read this policy carefully before opening an account. We believe that transparency of information is the foundation of trust.

This privacy policy applies to the xbjie website, mobile app, and other digital channels. For third-party websites or services, their own privacy policies will apply.

In brief: xbjie never sells your personal information to third parties. Your data is used solely to improve our services and ensure security.

What information we collect

2.1 Information Collected at Registration

When creating an account on xbjie, we collect the following information:

  • Full Name & Date of Birth
  • Mobile Number & Email Address
  • Residential Address
  • National ID or passport number (for KYC verification)
  • Payment Method Details

2.2 Automatically Collected Information

When you use the xbjie platform, the following information may be automatically collected:

  • IP address and device information
  • Browser Type & Operating System
  • Login Time & Session Data
  • Gaming activity and transaction history
  • Cookies and site usage patterns

2.3 Verification Documents

As part of the KYC process, we may request the following documents:

Document Type Purpose When needed
National ID / Passport Identity Verification On high-limit withdrawals
Proof of Address Residence Verification To complete KYC
Proof of Payment Account Financial verification On withdrawal requests
Selfie / Photo Live Verification Special Cases

Purpose of Data Use

Xbjie uses your collected information for the following purposes:

1
Account management and security

Information is used to properly manage your account, verify login, and prevent unauthorized access.

2
Processing of financial transactions

Payment information is required to accurately process deposits, withdrawals, and bonus distributions.

3
Customer Service & Support

Information is used to resolve your issues quickly and provide personalized assistance.

4
Fraud & Anti-Money Laundering Prevention

Data is analyzed to detect suspicious activity, keep the platform secure, and meet legal obligations.

5
Product & Service Improvement

By analyzing your usage patterns, we improve your gaming experience, interface, and offers.

6
Marketing & Promotional Communications

Your contact information is used to send relevant bonus offers and promotions based on your interests — however, you can opt out at any time.

Good to know: xbjie never sells or commercially shares your personal information with third parties.

Data Storage & Security

4.1 Encryption & Security Technology

All your personal and financial data on the xbjie platform is protected by 256-bit SSL (Secure Socket Layer) encryption. This means every piece of information sent from your browser to our servers is fully encrypted and cannot be read by third parties.

4.2 Data Storage

Your information is stored on internationally standard secure servers. We conduct regular backups and security audits. Only authorized personnel can access your information for specified reasons.

4.3 Data Retention Period

We retain information while your account is active. Even after account closure, certain information may need to be retained for a specified period due to legal obligations. Transaction data is typically retained for up to 5 years.

Security Tips: xbjie will never ask for your password, PIN, or OTP via phone, email, or chat. Such requests are signs of fraud — report them immediately to our support team.

Cookies policy

Xbjie uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that enhance your user experience.

Types of cookies Work Duration
Essential cookies Login status, security tokens, session management Deleted at End of Session
Functionality cookies Remembering language preferences and user settings 30 Days
Analytics Cookies Understanding Site Traffic & User Behavior 1 Year
Marketing Cookies Displaying Relevant Ads & Offers 90 Days

You can disable cookies from your browser settings. Keep in mind, however, that disabling essential cookies may limit certain important functionalities of the platform.

Sharing Information with Third Parties

Xbjie may share your personal information with third parties only in the limited circumstances below:

  • Payment Processor: Necessary financial information is shared with authorized payment gateways to process deposits and withdrawals.
  • Legal authorities: Information may be provided in response to court orders or valid requests from regulatory bodies.
  • Technology Partner: Limited information may be shared with trusted technology providers who assist in operating and maintaining the platform.
  • Fraud Prevention Agency: Certain information may be shared with industry security organizations to help prevent fraud.

Apart from the above cases, your personal information is never sold, rented, or commercially shared under any circumstances.

Your rights

As a user of xbjie, you have the following rights regarding your own information:

Right to Access Information

You have the right to know what information we have about you.

Right to Correct Information

You may request corrections to any inaccurate or incomplete information.

Right to Delete Information

You may request deletion of your information unless there is a legal obligation to retain it.

Right to Opt Out of Marketing

You may opt out of promotional communications at any time.

To exercise any of the above rights, contact our support team. We typically respond within 30 days.

Protection of minors' information

Xbjie is exclusively for users 18 years and above. We do not collect personal information from minors. If a minor opens an account, it will be closed immediately upon discovery and all associated data will be deleted.

If you believe a minor is using xbjie, please contact our support team immediately. We will take prompt action.

To parents: Monitor your children's online activity. Use xbjie's responsible gaming tools to keep yourself and your family safe.
Security Features

On xbjie, your How Your Data Is Protected

Your privacy is protected by world-class security technology

SSL encryption

Maximum Security with 256-Bit Encryption

KYC verification

Adhering to International Standards for Identity Verification

Privacy First

No Sale of Data to Third Parties

Secure Servers

Storage in internationally standard data centers

Fraud Prevention

24/7 Monitoring & Suspicious Activity Detection

GDPR compliant

Compliance with international data protection regulations

Frequently Asked Questions

About privacy policy FAQ

Find answers to your frequently asked questions here.

xbjie only records your activity on our platform — gaming history, transactions, and login times. This is necessary for billing, customer support, and security. We do not track your browsing on external websites or apps.

After account deletion, personal information (name, address, etc.) is typically deleted within 90 days. However, certain transaction data may need to be retained for longer due to legal or tax requirements.

No. xbjie never sells your personal information to marketing firms or advertising agencies. We only send you relevant offers based on your preferences — and you can opt out at any time.

Yes. In the event of a data breach that affects your information, we will notify you by email or SMS as quickly as possible, in accordance with legal requirements.

Your data is stored in secure international data centers with strict physical and digital security measures. Every server is regularly backed up and updated.

If we make any significant changes to our Privacy Policy, we will notify you in advance at your registered email address. Minor updates will be reflected on this page only.
256-bit SSL Maximum Encryption Security
GDPR compliant International data protection
Privacy First No Third-Party Sale

Your privacy is our Priority

Your personal information on xbjie is kept under the highest security. We believe transparency and security are the foundation of lasting relationships.

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